Blog

Brad Wood

August 09, 2012

Spread the word


Share your thoughts

 

ColdBox gives you several ways to deal with unhandled exceptions in your application such as the exceptionHandler event and the onException interception point to name a couple.  With either of those approaches, you can redirect the request to a different event.  If you don't redirect or abort the request though, ColdBox will eventually display the contents of your error template.  
 
By default the error template is /coldbox/system/includes/BugReport.cfm.  This file has the familiar "Oops! Exception Encountered" header.  While BugReport.cfm is chock-full of juicy error details (including the SQL of queries that errored), it isn't the kind of information you want to be revealing to the general public.  
 
This is where your customErrorTemplate setting from the ColdBox config file comes in.  Set this to the path of the page you want your users to see when something goes wrong on the site.  
 
settings.customErrorTemplate = "/includes/sorry.cfm";
 
You'll probably want to display a comforting message, a link to your webmaster's E-mail address, or your customer service number.  If you're feeling cheeky, you could try an octocat, or fail whale.  :)  Remember, your custom error template is NOT a view.  It won't be rendered inside your site layout and it won't have access to variables a view normally gets, but it will have an exceptionBean object passed in.  You can go digging for what you need with getController(), but 1be careful-- you don't know what kind of state the framework is in.  If you create an error on this page, it will bubble up to the onError method in your application.cfc.
 
 
P.S. This is an excellent place to use environment overrides to use the default error page on your dev and staging server, but the pretty one on production.  Just set the path to the pretty page in your main settings block, and override it with an empty string (which means use the default) in your lower environment overrides.

Add Your Comment

(1)

Oct 10, 2013 17:22:57 UTC

by Tim Brown

What if i just want to return the execption information as JSON so it can be gracefully displayed via my client side code? It doesn't appear I can stop execution within the onException() handler using renderData().noExecution() as renderData is ignored (as stated in the docs). Do I just need to set some headers and return the JSON manually via cfcontent? Thanks!

Recent Entries

Discover the tools, tricks, and techniques every modern CFML and BoxLang developer needs!

Discover the tools, tricks, and techniques every modern CFML and BoxLang developer needs!

Into the Box 2026 is officially on the horizon, and it’s shaping up to be our most impactful conference yet.

Our mission this year is simple: **Make modernization approachable for everyone.** Whether you’re a seasoned ColdFusion veteran or a developer just starting your BoxLang journey, we’ve priced this event to ensure the entire community can join us in person.

Victor Campos
Victor Campos
March 05, 2026
From Lucee to Modern JVM Architectures for German Enterprises

From Lucee to Modern JVM Architectures for German Enterprises

How German companies running Lucee and CFML can evolve toward cloud-native JVM platforms

Across Germany, many enterprises rely on Lucee and CFML-based applications to run critical internal systems, customer portals, and business workflows.

Germany has one of the most active Lucee communities in Europe, supported by long-standing adoption of CFML across industries such as:

  • Manufacturing
  • Logistics
  • <...

Cristobal Escobar
Cristobal Escobar
March 04, 2026
BoxLang 1.11.0 Release

BoxLang 1.11.0 Release

We're proud to announce BoxLang 1.11.0, a highly focused performance and stability release that delivers measurable speed improvements across every BoxLang application, with zero code changes required. The team invested deeply in bytecode generation, class loading, lock management, and type casting to produce one of the most impactful runtime optimization releases to date. Alongside the performance wave, this release resolves critical concurrency bugs, hardens DateTime handling, and ships powerful new developer tooling.

Luis Majano
Luis Majano
March 04, 2026