Services Professional Support

Professional Support

Servicing our open-source community since 2006!

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Professional Support

Ortus Solutions has been contributing to the Open-Source community since 2006, accumulating extensive hours of experience and developing products that are critical to many organizations.

All our support plans will cover every Ortus Open-Source product (Except BoxLang which comes with its own licensing). If you do not want to go with the commitment of a plan, you can use our a-la-carte support services at our $295/hr rate.

Book A FREE Discovery Session

Here are some areas that our support programs cover:

  • Online private ticketing system
  • Development discounted rates
  • Priority patches & updates
  • Custom builds
  • Up to 20% off training discounts
  • Up to 20% off book discounts
  • Up to 20% off Ortus commercial product
  • Custom modules
  • Phone/Online support by appointment only

You can choose from our available plans described below. Each plan entitles you to a certain number of support hours and a discounted service fee that will prevail for the duration of your plan contract should you require additional hours. Once you subscribe to a support plan and become part of the Ortus family, you will be given access to our online support system.

Our Plans XS S M L XL
Retainer 5 10 20 30 30+
Rate $265/hr $245/hr $225/hr $200/hr Custom
Duration 6 months 6 months 12 months 12 months Custom
Response Time* 3 B.D. 3 B.D. 2 B.D. 1 B.D. Custom
Price $1,325.00 $2,450.00 $4,500.00 $6,000.00 Custom
  Purchase Purchase Purchase Purchase Contact

B.D. means Business Days. Ortus Business Days are from Monday to Friday, from 8:00 am to 5:00 pm Central US Time.

On-Site Support

Having a face-to-face engagement with an expert pays off. As your needs increase in complexity, the effectiveness and efficiency gains are significantly higher for the On-site engagement. Apart from your normal support plan, you can engage us a-la-carte for on-site visits and assistance.

Experience tailored on-site support with our On-Site Packages. Contact us now for comprehensive information and let our dedicated team assist you in selecting the most suitable option to cater to your specific needs.

* Prices do not include travel and accommodation expenses.

Got Questions

Please contact us at consulting@ortussolutions.com for further information or click the button below and send us a quick message.

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